Job description

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What you’ll do as a Support Software Engineer I

Our company is looking for a Software Support Engineer I located in Latin America to join our fast-paced Chassis Team. You will be part of a groundbreaking team working with our product in the digital marketing industry. You will become an expert in our product and help us improve the experience of our customers. You will support our client, diagnose the root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers professionally. Analyzing recurrent problems you will suggest improvements to the Product by working closely with the Product Team.

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Responsibilities

• Provide Technical Support to customers.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
• Build software tools
• Fix production bugs and or implement development stories when needed
• Create/Update client installations

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Job Requirements
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Must

• Proficient in English (Written and Spoken) 
• Reside in Latin America
• Work Experience (1+ year) in ReactJS
• Work Experience (1+ year) in NodeJS
• Good understanding of Git
• Familiar with writing SQL Queries
• Experience developing Web Applications.
• Familiar with serverless databases such as DynamoDB
• Familiar with cloud computing services such as AWS, Azure, etc

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Nice to have (Bonus)

• Experience working with SaaS products.
• Familiar with JIRA and JIRA HelpDesk
• Familiar with Digital Marketing

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Qualifications

• Strong Communication & Technical skills
• Ability to adapt to change quickly and thrive in a collaborative, dynamic environment
• Ability to thrive in environments where you’re constantly learning and innovating
• Proficient in English (Written and Spoken) 

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Job description

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What you’ll do as a Senior Software Engineer I

We are seeking an individual located in Latin America to join our fast-paced, Agile Engineering team. The candidate will contribute to the development of different web projects we are currently working on so he/she will be exposed to real applications where cutting-edge technologies and techniques for creating robust, scalable, and distributed software are applied.

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Responsibilities

• Senior SE I plays the technical lead role and is supposed to take charge of the technical front of a project. 
• Provide Architectural and Design direction to support scalable systems.
• Implementation of different stories 
• Mentors Junior Software Engineers
• Design and write comprehensive unit tests.
• Participate in code reviews.
• Participate in architecture design reviews.
• Participate in hiring other software engineers.
• Keeping up-to-date with industry trends and developments.

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Job Requirements

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Must

• 5+ years of proven work experience building scalable web applications.
• 5+ years of work experience with one of the following:some text
  • Building SPAs with ReactJS/Redux and styled-components
  • Building backends with NodeJS
• Work experience leading development teams
• 5+ years of work experience with one or more DBMS such as SQL Server, MySQL,etc or NoSQL databases such as DynamoDB, MongoDB etc
• Proficiency working with AWS (Lambda, S3, CloudFormation, EC2, RDS etc)
• Work experience with Agile methodologies such as Scrum
• Proficiency in writing and speaking English
• Reside in Latin America

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Good to have (Bonus)

• Familiar with mobile development using React Native
• Familiar with Azure

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Job description

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What you’ll do as a QA Engineer II

• Design, document and execute Test cases and Test Procedures - for various types of testing such as Functional and Usability, in coordination with different project teams.
• Design and execute Exploratory and Session-Based tests.
• Work closely with development teams to understand the software and develop test plans using that understanding.
• Test applications (Web or Mobile), document defects, and track progress on the test cases and test suite.
• Actively work with a scrum team bringing up the QA skill to the table.
• Participate actively with the engineering and product teams in planning, sprint, and deployment activities.

Qualifications (Must)

• 3+ years of experience and expertise in functional testing and several tests that fall into Functional such as smoke testing, regression, system testing, unit testing, etc.
• Experience working with QA Tools such as Test Rail
• Experience working with POSTMAN to test APIs
• SQL experience to verify data in databases.
• Experience working in an Agile environment 
• Good understanding of the development processes
• Reside in LATAM
• Proficiency writing and speaking English

Good to have (Bonus)

• Automation Knowledge
• Databases knowledge
• Digital Marketing knowledge
• Knowledge of defect tracking software (Ex: JIRA).

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